How to Submit Photos

  1. Provide a photo of the area in question from about 5 feet back.
  2. If it's a faucet, take a photo of the faucet itself as well as the connections underneath the sink or vanity or pedestal sink.
  3. If we need to work on a water heater please take a photo of the rating tag that includes the serial number and model number.
  4. If it's a toilet, we would want to have a photo of the inside of the tank and a picture of the toilet itself. BONUS for taking a photo of the model number of the toilet (which is usually inside the tank).
  5. If it's a sump pump, we would like to see a picture inside the pit.
  6. If it's a stack, take a photo of the exposed pipes and any leaking joints.

Good Examples

Bad Examples