This is a review for their communication only, I have not had service completed (although I will choose them for any future plumbing needs).I’m someone that has gotten screwed by other companies in the past. I know a service/appointment fee is normal for most companies, but you would be surprised by the number of companies I’ve paid for a service then found out they way overcharged me, yet I was stuck using them because I had already paid $100 for a quote and didn’t want to spend another $100 to get a second opinion. I know companies need to be reimbursed for time, energy, and gas for coming out for a quote, but this company trusts that they’ll get the job because their quote is free. And the fact that they know they’re the best, so they CAN give free quotes, says everything about them. The person who came out and checked out my iron stack was extremely honest with me (after another company already wasn’t). They actually told me the work didn’t need to be done and gave me some really awesome professional advice. Their quote was extremely fair, in my opinion. When I do end up replacing it, I will be calling them back. Communication was great, their office person was very sweet (also not common when I’ve called other plumbers). They always answer/call back. This company is highly rated for a reason. Believe the reviews.
– Courtney F.