Reviews
“We had a problem with our trim in our shower and then a leaking cartridge. Brad kept coming back until the issue was solved and then fixed. He was very nice and respectful.”
“We had a problem with our trim in our shower and then a leaking cartridge. Brad kept coming back until the issue was solved and then fixed. He was very nice and respectful.”
“Okay,
The week of March 10th I called Tony LaMartina Plumbing and scheduled a tech to replace my bathroom sink faucet. The dispatcher made an appointment for Friday, March 15th between 8 a.m. – 4:00 p.m. The dispatcher called Friday around 12:15 p.m. and informed me that the tech was on his way. Hours later I called their office around 3:15 p.m. inquiring about the tech’s arrival. The dispatcher apologized for dropping the ball and informed me that tech was on his way. Um, no! I accepted your word 3 hours ago, enough of my Friday wasted. So, we agreed on an appointment for Monday, March 18th 8 a.m. – 4:00 p.m. Fast forward, Monday tech arrives looks at the faucet says okay standard job, ask to see main shout off valve just in case. I asked for price he says we have an app that calculates prices. The app calculated a price of $692.44 to replace bathroom sink faucet and I was supplying faucet. Wow!!!!! I told the tech I would not be needing his services, he said then that would be $89 for the service call. Uhm what! After all the inconvenience I had to pay them for absolutely nothing! Okay.
Called another plumbing company after speaking with Tony LaMartina’s customer service to no avail. A new plumbing company scheduled tech arrival for Thursday (today). The new dispatcher gave an hourly rate over the phone $175.00 (Tony LaMartina’s does not give hourly rates at all the app calculates prices). New tech came on time, completed the job in under an hour’s time, and charged $175.00. So Tony LaMartina was charging me $517.44 more, not including the $89 service fee for absolutely nothing. Hope this helps someone!
Totally disrespected unvalued customer,”
“The project that your company did for us was inspected 3/7. Of course it passed. The inspector commented on how nice it looked. My wife and I are extremely pleased with yet another Tony LaMartina job on our 97 year old home. We want to especially thank Peter, Michael, Caleb, Mark and Brad for their professionalism and working with our schedule. Your company is still our plumbing company of choice. We are also happy to pass on your name to friends and neighbors with plumbing needs. Keep up the good work.
Thank you
Alan and Terri B.”
“I returned home to no running water in any faucets in the whole house. Brad L. came out during a very busy time (deep freeze) to help trouble shoot. He meticulously went through all plumbing systems to be sure they were working properly and to rule things out. He found the problem (main line frozen) He also helped to educate me on preventative measures to take in the future. Highly recommend Brad L. , and this company!”
“Mark W., Amel and Caleb were timely, friendly and very knowledgeble. We had a very crazy problem and after analizing it they got to work. Mark was the leader and constructed the plan. Amel was awesome in working with Mark and Caleb and he too is very smart…(and he can shine copper too!) I could tell Caleb was trying to anticipate what tools were going to be needed so he could have things ready when needed. They worked as a good team and pleasant to be around. It will be very cold this weekend and I am confident that we will not have anymore problems. However, if we do, I know I can call La Martina Plumbing and they will be right out.”
“Peter was personable and efficient. He explained his process to evaluate issues and kept me informed during the process with his results. He fixed my toilet 🤗 Tony LaMartina plumbing is excellent and we always use them and have never been disappointed”
“Jeff S was extremely prompt and helpful getting our main drain line back to functioning order! He and the scheduling staff made this entire experience very smooth. Definitely our go-to company for any plumbing questions, and needs!”
“Laquan was very professional and upfront about what needed to be done. He told us in advance what the cost would be. He also solved the problem of clearing out the drain. My wife especially appreciated how he kept the under-sink area clean with a drop cloth and cleaned up thoroughly after the service. Highly recommended person!”