Getting the appointment was so smooth. I was set up for an emergency service call and was so pleased to get taken care of quickly. Lorenzo arrived promptly for an 8 o’clock appointment. He was professional yet personable. He got the problem fixed without any hassle. He also gave me a quote on another project that we may consider in the future. I would be extremely proud to have this young man on my team!
Great customer service and communication. A family run business who cares about their customers. Knowledgable staff and plumbers who do their job efficiently and quickly. Best plumbers in Saint Louis!
I have lived in my house for 2 years now. I have had Tony LaMartina in 4 times to fix 4 different things. Each of the three expert professionals who have come out has been polite, competent, and efficient at working with both my budget and giving the right solution to my problem. When I have a plumbing problem, my only call is to Tony La Martina Plumbing.
They installed a new soil system. They also replaced a countertop and toilet. Did an outstanding job. When finished, everything was left clean. Well worth the money that was spent. I would recommend this company to all.
As usual, LaMartina Plumbing showed up on the date scheduled with a phone call about 30 minutes beforehand notifying me that they dispatched their technician. I also received a text indicating that Lorenzo would be the technician arriving soon. Lorenzo was very professional and friendly and put on his shoe covers before entering our house. Lorenzo went right to work and did a great job in a short period of time. He left the place as clean as he found it. Great job!
From start to finish, my experiences with Tony LaMartina Plumbing Company met, and in some cases, exceeded my hopes and expectations. Every encounter was evidence of professionalism and customer-driven satisfaction. A VERY SPECIAL thank you and mention of the technician who performed my contracted work, Mr. Lorenzo Bledsoe. Stellar workmanship, timely and quality-driven. Thank you, Lorenzo.
Having done business with Tony LaMartina Plumbing Company for decades we have come to believe loyalty pays. Sometimes when it rains it pours, literally. Our sump pump decided it was time to quit and the drain in our furnace room agreed to join the strike. Upon discovering this horrendous situation as well as being mid-evening all I could do was place calls to our insurance company and LaMartina plumbing. Additionally, I looked at websites finding that next-day service would not be an option. Therefore I called promptly at 8 the next morning. Speaking to Matt, our options were to make an appointment for another day or if something short of a miracle would occur he’d call. The planets were aligned allowing Mike one of our favorite plumbers to finish a previous appointment which was proximal to our home to come to our rescue.New sump pump in place and the drain cleared we can get started with the refurbishment of our basement.We are ecstatic that we were able to avoid more damage because LaMartina plumbing came through. They are professionals beyond reproach. Our highest praise to their professional expertise and abilities.
I fully trust and highly recommend Tony LaMartina Plumbing to anyone. I found them here on Yelp when my master bath shower was draining through my kitchen ceiling. I have a newer home, so I considered this a surprise and catastrophe. I messaged the business on Yelp and within an hour they called me, set up an appointment for the following day, and left me feeling like there was hope. The plumber arrived, assessed the work, provided me options including pros/cons, and quoted for each. He also showed me, in writing, the company warranty – 2-year workmanship. It’s standard to have several businesses assess and quote the job, but I felt I could go with Tony LaMartina. So I did. That day.All my interactions (scheduling appointments, questions, etc) have been positive and easy. Even paying is easy. The hourly labor rate fully reflects the level of service, professionalism, and quality that you’ll receive.Since, I’ve had them upgrade my sump pump and will use them again, no hesitation, for any other plumbing needs!
Superb!!! Can’t remember another situation where the services were provided so completely and accurately to satisfy ALL requirements….. even returning to address another problem encountered when performing the initial work. It is obvious that the installation/repair team had the knowledge, skills, and experience to correct the problems encountered with accuracy and efficiency. Undoubtedly we will use these skills again as necessary!